A recent survey of over 300 financial services staff has found that ‘excellent communication’ was the most important skill in career progression, with 34% ranking it as the number one factor which distinguishes high flyers from the also-rans. Other qualities which set stars apart from the competition included ‘attention to detail’ and ‘leadership’. Interestingly, 41% of respondents believed that achieving professional qualifications had little or no impact on career growth. “Communication skills aren’t just important for seasoned communications professionals; they’re increasingly a must-have for every employer and employee, regardless of what business you are in,” says Suzannah Chapple, Director.