Recession responses impact trust

Posted on Tuesday, September 28th, 2010 by

Closing offices and slashing jobs = bad. Measured approach = better. That’s the (hardly surprising) findings of new research by the Institute of Leadership and Management (ILM). The poll of 5,000 UK employees found that employees are much more likely to trust a CEO who takes a measured response to the recession, such as introducing flexible working and budget cuts, rather than one that imposes involuntary redundancies and office closures on its workforce. A more unusual finding is that trust in female CEO’s has increased by four points since the 2009 index, with women more trusted as CEO’s (66 points) than their male equivalents (63%). Female CEO’s also scored better than their male counterparts in understanding employees’ roles (59 compared with 52), also rating strongly in terms of ability (71) and integrity (70). Source: